Privacy Policy

The website https://dnknatsii.com (hereinafter – "Website") is managed by Individual Entrepreneur Vengrynska Ulyana Oleksandrivna, who is registered and operates in accordance with the requirements of Ukrainian legislation. This Privacy Policy and Personal Data Protection (hereinafter – "Privacy Policy") applies to all information that the website administration receives about the user when using the Website and placing an Order.


What data we collect

When working with the website, we may collect the following personal data:

  • First and last name
  • Contact phone number
  • Email address
  • Delivery address (city, Nova Poshta branch, or other address)
  • Order data and purchase history
  • Technical data: IP address, browser type, visited pages (via cookies)

We do not collect payment details directly – payment is made through secure payment services.


Why we collect this data

Your personal data is used exclusively for the following purposes:

  • Processing and fulfilling orders (delivery, payment, confirmation)
  • Contacting you regarding order status, returns, or exchanges
  • Sending informational newsletters – only with your consent
  • Improving website performance and analyzing traffic
  • Complying with Ukrainian legislation requirements


Legal basis for processing

Personal data processing is carried out in accordance with the Law of Ukraine "On Personal Data Protection" dated 01.06.2010 No. 2297-VI on the following grounds:

  • Performance of a contract – when you place an order
  • Your consent – for newsletters and marketing communications
  • Legitimate interest – for website performance analysis and fraud prevention


To whom we transfer data

We do not sell your personal data to third parties. Data transfer is only possible in the following cases:

  • Delivery services (Nova Poshta, Ukrposhta) – for order fulfillment
  • Payment systems – for processing payments
  • Shopify service – the platform on which the store operates (data is stored in accordance with their privacy policy)
  • Government authorities – in cases stipulated by law


Cookies and analytics

Our website uses cookies – small text files stored in your browser. They help us to:

  • Store the contents of your cart
  • Remember your account login
  • Analyze website traffic (Google Analytics or similar services)

You can disable cookies in your browser settings, but this may affect the proper functioning of some website features.


How long we store data

Personal data is stored for the following periods:

  • Order data – for 3 years (in accordance with accounting requirements)
  • Account data – until the account is deleted
  • Newsletter data – until your consent is withdrawn
  • Technical logs – no more than 12 months


Your rights

In accordance with current legislation, you have the right to:

  • Access your personal data
  • Correct inaccurate or outdated data
  • Delete your data 
  • Withdraw consent for newsletters at any time

To exercise any of these rights, please contact us at the email address provided below.


Data security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. The website operates over a secure HTTPS protocol.

However, no data transmission over the Internet can be guaranteed to be absolutely secure. In case of a data breach, we will notify you within the legally established timeframe.


Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always posted on this page with the date of the last revision. We recommend reviewing the Policy with each order.


Contacts

For questions regarding personal data protection, please contact:

Email: dnk.natsii.official@gmail.com

Phone: +38 097 046 17 85

Website: dnknatsii.com